Get help with MATA - Frequently asked questions and resources
If you've forgotten your password, you can reset it from the login screen. Tap "Forgot Password" and enter your email address. You'll receive a password reset link that will open in the MATA app.
First, check your spam or junk folder. If you signed up with a company or school email address, we recommend using a personal email instead — corporate and school email systems often have security filters that quarantine automated emails or scan (and invalidate) one-time confirmation links before you can click them. If you're still not receiving emails, contact our support team.
You can add friends by going to the Messages tab and tapping the "+" button. From there, you can search for users by username and send them a friend request. Once they accept, you can see their habits and share your progress with them.
When creating or editing a habit, select "Custom" as the frequency option. You can then choose specific days of the week when you want to complete the habit. This is perfect for habits that don't fit into a daily or weekly pattern.
After creating a habit, you can enable notifications in the habit's settings. You'll be able to choose the time and frequency of reminders. Make sure notifications are enabled in your device settings for MATA.
Yes! When you complete a habit, you can attach a photo or video to create a "story" that your friends can see. This helps you document your journey and celebrate your progress visually.
You can delete your account from the Profile tab. Go to Settings, then Account Settings, and select "Delete Account". This will permanently remove all your data from MATA. Please note that this action cannot be undone.
First, make sure notifications are enabled for MATA in your device's settings. Then, check that you've enabled notifications for specific habits in the app. If you're still having issues, try deleting and reinstalling the app, or contact our support team.
If you can't find the answer you're looking for, our support team is here to help. Send us an email and we'll get back to you as soon as possible.