Support Center

Get help with MATA - Frequently asked questions and resources

Frequently Asked Questions

How do I reset my password?

If you've forgotten your password, you can reset it from the login screen. Tap "Forgot Password" and enter your email address. You'll receive a password reset link that will open in the MATA app. If you're having trouble, visit our password reset page.

How do I add friends?

You can add friends by going to the Messages tab and tapping the "+" button. From there, you can search for users by username and send them a friend request. Once they accept, you can see their habits and share your progress with them.

How do I create a custom schedule for my habits?

When creating or editing a habit, select "Custom" as the frequency option. You can then choose specific days of the week when you want to complete the habit. This is perfect for habits that don't fit into a daily or weekly pattern.

How do I set reminders for my habits?

After creating a habit, you can enable notifications in the habit's settings. You'll be able to choose the time and frequency of reminders. Make sure notifications are enabled in your device settings for MATA.

Can I share photos or videos with my habits?

Yes! When you complete a habit, you can attach a photo or video to create a "story" that your friends can see. This helps you document your journey and celebrate your progress visually.

How do I delete my account?

You can delete your account from the Profile tab. Go to Settings, then Account Settings, and select "Delete Account". This will permanently remove all your data from MATA. Please note that this action cannot be undone.

I'm having trouble with notifications. What should I do?

First, make sure notifications are enabled for MATA in your device's settings. Then, check that you've enabled notifications for specific habits in the app. If you're still having issues, try deleting and reinstalling the app, or contact our support team.

Still Need Help?

If you can't find the answer you're looking for, our support team is here to help. Send us an email and we'll get back to you as soon as possible.